All registered VouchVid client accounts and their admin users.
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0
Group Admins
0
Groups managed
Group Admin accounts
Group admins sign in to the Group Owner Portal. They are separate from dealership client accounts and only have access to the stores assigned to their group.
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0
Dealer Groups
0
Stores in groups
Dealer Groups
Each group links multiple rooftops (accounts) under a single owner login. The group owner sees all their stores in one portal.
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Password management
Send a password reset email to any client account.
The client will receive a secure link to set a new password. The link expires in 1 hour.
Set password directly
Create a new password for a client or group admin and share it with them manually.
Note: This sends a password reset email to the selected account.
Group Admin — reset password
Send a password reset email to a group admin account.
All Videos — Platform Overview
Every video captured across all regions, states, dealer groups, and stores.
4,138
Total Videos
↑ 12%
3,902
Approved
↑ 8%
194
Pending
1,847
Shared
↑ 21%
312
Leads
↑ 18%
📹 This Week
287
videos recorded
🔗 Shares this week
Not tracked
share_count isn't written anywhere yet
🏆 Top store (30d)
Green Hills Ford
84 videos · SE
⚡ Avg per store/day
2.8
per active store
📍 By Region
🗺️ Top States
🏢 By Dealer Group
📱 Share Channels
🏆 Top Stores
Ranked by total videos. Click any row to drill into that store.
#
Store
Group
State
Region
Videos
Pending
Leads
All Regions
Click a region to drill into states.
All Reviews — Platform Overview
Aggregated review performance across all platforms, regions, dealer groups, and stores.
4.6
Avg Rating
↑ 0.1
8,341
Total Reviews
↑ 9%
74%
Response Rate
↑ 4pts
312
Needs Response
47
Flagged
⭐ This week
341
reviews received
💬 Responses
248
72.7% rate
🏆 Top rated (30d)
Green Hills Ford
4.9 avg · 84 reviews
📈 Most improved
Valley BMW
+0.4 rating lift
⭐ Rating Distribution
4.6
★★★★★
8,341 reviews
🌐 By Platform
📍 Avg Rating by Region
💬 Response Rate by Platform
🏆 Store Leaderboard
All stores ranked by average rating. Click any row to drill in.
#
Store
Group
State
Avg ★
Reviews
Resp. Rate
Flagged
All Regions
Click a region to drill into states.
🚩 Flagged Reviews47 active flags
Reviews escalated for spam, inappropriate content, fake reviews, or policy violations.
47
Total Flagged
23
Awaiting Decision
12
Dispute Filed
8
Resolved This Month
Trust Document Requests
Consent forms, NDAs, data processing agreements, and video release requests from dealerships and customers.
247
Total
18
Pending
204
Approved
9
Rejected
16
Expired
⚠️
18 requests awaiting review. 3 NDAs and 5 data processing agreements pending over 48 hours.
Doc ID
Type
Dealership
Contact
Submitted
Status
Actions
Compliance Scorecard
Platform-wide trust and compliance health across all active dealership accounts.
94%
Overall Score
131
Active Stores
123
Fully Compliant
6
Needs Attention
2
Non-Compliant
Customer Consent98%
On file2,841 / 2,899
Expiring (30d)14
NDAs (Dealerships)96%
Signed126 / 131
Under review3
Video Release Forms99%
On file4,102 / 4,138
Disputed2
Data Processing (DPA)87%
Signed114 / 131
Pending17
Minor Consent Checks100%
Flagged videos0
Age-gate activeAll stores
CCPA / Privacy Notices89%
Delivered117 / 131
Overdue14
⚠️ Stores Needing Attention
Store
Group
State
Missing Docs
Score
Compliance Audit Log
Full chronological record of all trust and compliance actions.
Timestamp
Event
Store / Account
Document
Performed By
Activity log
Actions performed in this super admin panel, most recent first.
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Create group admin account
Group admins sign in to the Group Owner Portal only. They cannot access individual dealership dashboards. After creating, assign them to a dealer group on the Dealer Groups tab.
✓ Group admin account created!
Remove group admin?
This removes their group admin record. Their Firebase Auth login is not deleted — use the Passwords tab to send a reset if needed. They will lose group portal access immediately.
Create client account
✓ Client account created successfully!
Kiosk departments
Choose which departments — uses at the kiosk.
Unchecking a department removes it from the kiosk flow — customers won't see a department picker at all if only one is enabled.
✓ Departments updated.
Remove client?
This removes their record from the admin panel. Their Firebase Auth login and any captured videos are not deleted.
Create dealer group
The owner must already have a VouchVid account. They sign in using their existing credentials to access the group portal.
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✓ Group created successfully!
Edit dealer group
✓ Group updated.
Delete this group?
This removes the dealer group record. Individual store accounts and their data are not affected. Group owners will lose portal access.